Frequently Asked Questions
Bounce House Rentals in Los Angeles

Booking is easy! Just place your order online and provide your contact details. You’ll get an email confirmation right away, and within 8 business hours, we’ll reach out to confirm details like setup location, power access, and ball or balloon colors (if applicable).

Yes! Our team handles the full setup and takedown of all inflatables, so you don’t have to worry about a thing. We’ll make sure everything is properly installed and securely anchored before we leave.

Yes, we offer delivery within the greater Los Angeles area. A small additional delivery charge may apply based on distance and will be calculated separately upon order confirmation.

All rentals are for one full day. You can choose delivery and pickup times between 7:00 AM and 11:00 PM.

At Bounce Rentals LA, we know your event schedule matters most! We strive to deliver on time and ensure a smooth setup.

• Please plan for delivery to be scheduled 2 hours before your event.

• Setup and takedown each take 30-60 minutes, depending on site conditions.

We’ll keep you updated on any changes and make the process as hassle-free as possible!

• 7+ days before the event: Full refund, no fees.

What if the weather is bad?

If your rental is outdoors, you can cancel with a full refund, including the deposit, if rain or winds over 20 mph are expected, or if the forecast shows a 50%+ chance of rain or strong winds.

If the weather improves later in the day, rescheduling the setup for the same day is not guaranteed.

To book, you just need to sign the agreement and make a payment.

• 7+ days before your event? A $50 deposit secures your booking.

• Less than 7 days? Full payment is required upfront.

• Need a different plan? Let’s talk—we may be able to arrange payment on the event day.

Your booking isn’t confirmed until we get the signed agreement and payment.

We accept Zelle, Venmo, PayPal, and credit cards through our secure online link.

At this time, we do not deliver or set up in public parks. We currently offer delivery only to private homes and venues with direct access. Thank you for understanding!

Each inflatable requires a 15-amp standard outlet. We provide extension cords, but please let us know the distance to the nearest outlet.

If no power is available, you can rent a generator from us.

Simple—you don’t have to do a thing! We take care of everything. After your event, we’ll pick up the inflatable and thoroughly clean and sanitize it, so the next family gets it spotless and like new.

🚫 Just one request: Please don’t bring food, drinks, paint, chemicals, or silly string inside the inflatable. Silly string, in particular, can cause permanent damage!

We handle the cleaning, but we appreciate your help in keeping our inflatables in top condition for everyone!